Lay this down as the first rule of library management; and for the second, let it be said that librarian and assistants are to treat boy and girl, man and woman, ignorant and learned, courteous and rude, with uniform good-temper without condescension; never pertly.
Finally, bear in mind these two doctrines, tempering the one with the other: 1) that the public library is a great educational and moral power, to be wielded with a full sense of its great responsibilities, and of the corresponding danger of their neglect or perversion; 2) that the public library is not a business office, though it should be most business-like in every detail of its management; but is a center of public happiness first, of public education next..