[Rebuilding Britain by Alfred Hopkinson]@TWC D-Link bookRebuilding Britain CHAPTER X 9/15
The personal relationship between the customer and the banker, who would grant loans and overdrafts because he knew the character and position of the borrower in each case, will no longer exist.
The business was safe enough when the manager of a country bank probably knew whether a customer's butcher's bills were becoming excessive.
Now everything must be referred to London for decision according to some fixed general rule.
The convenience and the accommodation of the man with a small account count for very little.
A more serious question is the effect which these amalgamations may have on the relations between bankers and those who are engaged in manufacturing business. The old personal relationship between the mill-owner and his employees, when his garden adjoined the mill yard, when they spoke of him by his Christian name, and he knew their family affairs and was ready to help in time of difficulty and distress and to take a lead in any local effort or support any local charity, has been rapidly disappearing. There still are, however, many employers to whom the happiness and welfare of their workpeople is a matter of deepest concern.
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