[The Complete English Tradesman (1839 ed.) by Daniel Defoe]@TWC D-Link book
The Complete English Tradesman (1839 ed.)

CHAPTER VIII
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Accordingly, there is such a general sense of the justifiableness of his conducting himself in this submissive spirit, that no one would think of imputing it to him as a fault; but he would be more apt to be censured or ridiculed if he had so little sense as to take offence, in his capacity of tradesman, at any thing which it would only concern him to resent if it were offered to him in his capacity as a private citizen.
An incident, somewhat like that so dramatically related by Defoe, occurred a few years ago in the northern capital.

A lady had, through whim, pestered a mercer in the manner related in the text, turning over all his goods, and only treating him with rudeness in return.

When she finally turned to leave the shop, to inquire, as she said, for better and cheaper goods elsewhere, she found that a shower was falling, against which she had no protection.

The tradesman, who had politely shown her to the door, observing her hesitate on the threshold at sight of the rain, requested her to wait a moment, and, stepping backwards for his umbrella, instantly returned, and, in the kindest accents, requested her to accept the loan of it.

She took it, and went away, but in a few minutes returned it, in a totally different frame of spirit, and not only purchased extensively on this occasion, but became a constant customer for the future.
Another tradesman in the same city was so remarkable for his imperturbable civility, that it became the subject of a bet--an individual undertaking to irritate him, or, if he failed, to forfeit a certain sum.


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