[The Complete English Tradesman (1839 ed.) by Daniel Defoe]@TWC D-Link book
The Complete English Tradesman (1839 ed.)

CHAPTER XII
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'What signifies going to such a shop ?' say the ladies, either speaking of a mercer or a draper, or any other trade; 'there is nothing to be met with there but a crew of saucy boys, that are always at play when you come in, and can hardly refrain it when you are there: one hardly ever sees a master in the shop, and the young rude boys hardly mind you when you are looking on their goods; they talk to you as if they cared not whether you laid out your money or no, and as if they had rather you were gone, that they might go to play again.

I will go there no more, not I.' If this be not the case, then you are in danger of worse still, and that is, that they are often thieves--idle ones are seldom honest ones--nay, they cannot indeed be honest, in a strict sense, if they are idle: but by dishonest, I mean downright thieves; and what is more dangerous than for an apprentice, to whom the whole business, the cash, the books, and all is committed, to be a thief?
For a tradesman, therefore, to commit his business thus into the hand of a false, a negligent, and a thievish servant, is like a man that travels a journey, and takes a highwayman into the coach with him: such a man is sure to be robbed, and to be fully and effectually plundered, because he discovers where he hides his treasure.

Thus the tradesman places his confidence in the thief, and how should he avoid being robbed?
It is answered, that, generally tradesmen, who have any considerable trust to put into the hands of an apprentice, take security of them for their honesty by their friends, when their indentures are signed; and it is their fault then, if they are not secure.

True, it is often so; but in a retail business, if the servant be unfaithful, there are so many ways to defraud a master, besides that of merely not balancing the cash, that it is impossible to detect them; till the tradesman, declining insensibly by the weight of the loss, is ruined and undone.
What need, then, has the tradesman to give a close attendance, and preserve himself from plunder, by acquainting himself in and with his business and servants, by which he makes it very difficult for them to deceive him, and much easier to him to discover it if he suspects them.
But if the tradesman lives abroad, keeps at his country-house or lodgings, and leaves his business thus in the hands of his servants, committing his affairs to them, as is often the case; if they prove thieves, negligent, careless, and idle, what is the consequence ?--he is insensibly wronged, his substance wasted, his business neglected; and how shall a tradesman thrive under such circumstances?
Nay, how is it possible he should avoid ruin and destruction ?--I mean, as to his business; for, in short, every such servant has his hand in his master's pocket, and may use him as he pleases.
Again, if they are not thieves, yet if they are idle and negligent, it is, in some cases, the same thing; and I wish it were well recommended to all such servants as call themselves honest, that it is as criminal to neglect their master's business as to rob him; and he is as really a thief who robs him of his time, as he that robs him of his money.
I know, as servants are now, this is a principle they will not allow, neither does one servant in fifty act by it; but if the master be absent, the servant is at his heels--that is to say, is as soon out of doors as his master, and having none but his conscience to answer to, he makes shift to compound with himself, like a bankrupt with his creditor, to pay half the debt--that is to say, half the time to his master, and half to himself, and think it good pay too.
The point of conscience, indeed, seems to be out of the question now, between master and servant; and as few masters concern themselves with the souls, nay, scarce with the morals of their servants, either to instruct them, or inform them of their duty either to God or man, much less to restrain them by force, or correct them, as was anciently practised, so, few servants concern themselves in a conscientious discharge of their duty to their masters--so that the great law of subordination is destroyed, and the relative duties on both sides are neglected; all which, as I take it, is owing to the exorbitant sums of money which are now given with servants to the masters, as the present or condition of their apprenticeship, which, as it is extravagant in itself, so it gives the servant a kind of a different figure in the family, places him above the ordinary class of servants hired for wages, and exempts him from all the laws of family government, so that a master seems now to have nothing to do with his apprentice, any other than in what relates to his business.
And as the servant knows this, so he fails not to take the advantage of it, and to pay no more service than he thinks is due; and the hours of his shop business being run out, he claims all the rest for himself, without the above restraint.

Nor will the servants, in these times, bear any examinations with respect to the disposing of their waste time, or with respect to the company they keep, or the houses or places they go to.
The use I make of it is this, and herein it is justly applicable to the case in hand; by how much the apprentices and servants in this age are loose, wild, and ungovernable, by so much the more should a master think himself obliged not to depend upon them, much less to leave his business to them, and dispense with his own attendance in it.


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