[The History of the Telephone by Herbert N. Casson]@TWC D-Link bookThe History of the Telephone CHAPTER V 27/36
The telephone business was still so young, it was so little appreciated even by the telephone officials and engineers, that the public regarded a second or a third telephone system in one city as quite a possible and desirable innovation.
"We have two ears," said one promoter; "why not therefore have two telephones ?" This duplication went merrily on for years before it was generally discovered that the telephone is not an ear, but a nerve system; and that such an experiment as a duplicate nerve system has never been attempted by Nature, even in her most frivolous moods.
Most people fancied that a telephone system was practically the same as a gas or electric light system, which can often be duplicated with the result of cheaper rates and better service.
They did not for years discover that two telephone companies in one city means either half service or double cost, just as two fire departments or two post offices would. Some of these duplicate companies built up a complete plant, and gave good local service, while others proved to be mere stock bubbles.
Most of them were over-capitalized, depending upon public sympathy to atone for deficiencies in equipment.
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