"Your manner of conducting a hotel impresses me deeply, and I shall speak of it to some of my Eastern friends.

Live executives are hard to find." It is impossible to analyze or to describe that quality of magnetic charm which we commonly term personality, nevertheless it is the most potent influence in our social and our business lives.

It is a gift of the gods, and most conspicuous successes, in whatever line, are due to it.

Now and then comes an individual who is cold, even repellent, and yet who rises to full accomplishment by reason of pure intellectual force or strength of character; but nine times out of ten the man who gets ahead, be he merchant, banker, promoter, or crook, does so by reason of this abstract asset, this intangible birthright.
Gray possessed that happy quality.

It had made itself felt by the waiter who brought his breakfast and by the manager of the hotel; its effect was equally noticeable upon the girl behind the cigar counter, where he next went.