She had no cause to complain of her employers.
Fran Maria Ortlieb, the invalid mistress of the house, rarely needed her services.
During a ride to visit relatives in Ulm, the travellers, who were under the same escort of men at arms as a number of Nuremberg freight waggons, had been attacked by the robber knights Absbach and Hirschhorn.

An arrow had struck Frau Ortlieb's palfrey, causing the unfortunate woman a severe fall, which produced an internal injury, from which she had not yet recovered.

The assault resulted unfortunately for young Hirschhorn, who led it; he met with a shameful death on the gallows.
The information enraged Biberli.

Instead of feeling any sympathy for the severely injured lady, he insisted that the Nuremberg burghers had dealt with Hirschhorn in a rascally fashion; for he was a knight, and therefore, as honest judges familiar with the law, they ought to have put him to death by the sword instead of with the rope.

And Katterle agreed with him; she never contradicted his opinions, and surely Biberli must know what treatment befitted a knight, since he was the foster-brother of one.
Nor did the maid, who was in the personal service of the daughters of the house, make any complaint against them.